Refund policy

Return & Refund Policy

Last Updated: August 2026

Because every piece from Frames and Form is custom-printed and framed to order, we do not accept standard returns or exchanges for change of mind. Once an order is placed, it is immediately sent to production. Please ensure your sizing and selections are correct before completing your purchase.

Damaged or Defective Items

We take immense care in manufacturing and shipping our gallery-grade pieces, but things can occasionally happen in transit.

• If your print or frame arrives damaged, defective, or structurally compromised, you must notify us within 48 hours of delivery.

• To process a claim, you must email high-resolution photos of the damaged item and the original packaging to iamgunning@gmail.com "FF Support" in Subject line.

• Once verified, we will issue a replacement at no additional cost to you. We do not offer cash refunds for damaged goods; we replace them so the intended piece arrives at your wall intact.

Lost or Misrouted Packages

• Frames and Form is not responsible for packages stolen or misdelivered due to incorrect shipping addresses entered at checkout. Please double-check your shipping details before submitting your order.